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Privacy Policy

This Privacy Statement is relevant for any third-party websites we may link to. Still, it’s important to note that it doesn’t extend to those external sites linked to our own. Camberley Taxi Cab holds no accountability for the personal data you might share with other entities through our site. We encourage you to familiarize yourself with the best privacy practices of these third parties before sharing your details.

What kind of personal information do we gather and why?

Camberley Taxi Cab is in the business of gathering certain personal information when you book a service or sign up with us. This act of registration implies your agreement to our data collection practices. To process any bookings, we need to store information such as your name, email, contact numbers, addresses for pick-up and drop-off, and payment details. Rest assured, your payment information is securely handled and never disclosed to others outside the necessary payment processing requirements.

Additionally, we might collect data through verification processes, and we’ll need your contact number for this. Rest assured, only the essential details are shared with our Private Hire Operators to ensure your booking is completed.

Cookies and how we use them

Our website employs cookies, tiny files stored on your device, to enhance your future visits to our site.

Cookies come in various types:

  • Functionality Cookies: These are essential for navigating our site and using features like booking a ride or accessing your account.
  • Analytics Cookies: We analyze how our visitors use our site through these cookies, which helps us make continuous improvements.
  • Preference Cookies: These remember your settings (like language or location) to make your site experience more personalized and straightforward.

By continuing to use our site, you’re agreeing to our cookie usage. If you wish to remove existing cookies, your browser’s help section should provide the necessary instructions. Remember, disabling cookies might affect your ability to use certain aspects of our site.

What about cookies?

Our website uses cookies to enhance your browsing experience, allowing features like booking journeys and remembering your preferences for a smoother visit.

Using and sharing your information

Your personal information is crucial for order processing, account management, and providing a tailored booking experience. We might share your details, such as your name, contact number, and pick-up location, with third-party cab services to fulfil your booking. In some instances, your information might be shared with anti-fraud agencies. We’re also obliged to share your data when legal requirements demand it.

While we might use your data to send you marketing materials, it’s strictly based on your preferences, and we never sell your information to marketing firms. We may share aggregated non-personal data with third parties for analytical purposes.

We ensure that any third-party partners involved in data collection or marketing on our behalf are bound by confidentiality and adhere to our privacy standards.

Marketing choices

At the point of booking, you can opt out of our marketing communications, which could include emails or direct mail about new offerings, promotions, and more. We’re committed to keeping your details private and only sending you marketing communications from Camberley Taxi Cab.

You’ll always be able to opt out of any subscription or service with an easy unsubscribe option in every email.

Accessing and updating your information

Should you find any inaccuracies in the data we hold, please reach out through our website or app’s ‘Contact Us’ section, specifying the email associated with your booking or account.

Registered users can amend their details in the ‘Account Details’ section, including payment information, with each purchase.

Protecting your data

We are dedicated to safeguarding your personal information with appropriate security measures, including SSL encryption for bookings and account access. We also expect our third-party partners to uphold a similar level of data protection.

Questions or complaints

For more details on our privacy practices or concerns, please visit our website’s ‘Contact Us‘ section.

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